MANAGED SERVICE PROVIDER

Cyberspecter
IT Services

Cyberspecter is a IT consultation firm. We cover a broad spectrum, nearly everything to do with IT. We provide many services including managed services, cloud implementation solutions, security management and more. A list of our most popular services are listed below for your reference.

Our Services

Managed Services

Need someone to manage your IT Infrastructure? Let us help!

Support Services

Need someone to standby and be able to help at a moments notice?

Cloud Solutions

Let us manage your cloud instances on your choice of cloud platform.

Web Services

Need website hosting or development? Let us host your website for you.

* Detailed information about each service can be found below 

need a consultation?

Reach out to us and we’ll be in touch shortly for a free, no-obligation consultation.

Managed Services

Datacenter

We will help manage all your servers, including physical hosts, VMs and more.

Networking

Need help managing your network? We got that covered as well.

Helpdesk

We will be your first point of contact for users experiencing IT problems.

Software

We can help manage a range of software as well such as Microsoft 365.

* Pricing for Managed Services varies greatly from customer to customer, depending on their needs. Some common factors are: amount of devices, amount of users, etc. Please reach out to us for a quote.

Managed Services SLA

The following is a list of all of our SLA plans. Choose the one that best suits your needs or reach out to us for help.

Active Support-rafiki

Basic

  • Monday - Friday
  • 9AM - 5PM
  • Weekend Support
  • After Hours Support
  • Emergency 24/7 Support
Call center-rafiki

Standard

  • Monday - Friday
  • 9AM - 5PM
  • Saturday Support
  • After Hours Support
  • Emergency 24/7 Support
Business support-rafiki

Premium

  • Monday - Friday
  • 9AM - 5PM
  • Weekend Support
  • After Hours Support
  • Emergency 24/7 Support
Service 24_7-rafiki

24/7

  • Monday - Friday
  • 9AM - 5PM
  • Weekend Support
  • After Hours Support
  • Emergency 24/7 Support

need a consultation?

Reach out to us and we’ll be in touch shortly for a free, no-obligation consultation.

Support Services

Do you ever just need someone to help out with a one off IT issue? Perhaps maybe you need help with an IT project? We can help! Cyberspecter offers everything from simple desktop support to IT project contract work. If you ever need an IT professional, you can count on us and our engineers for good quality service, timely response* and subject-matter expertise.

* Support services are not guaranteed to be available and are subject to technician/engineer availability. Please reach out to us for more information.

Support Services Pricing

We offer many different levels of support. These are only available Monday to Friday during office hours.

Active Support-rafiki

Tier 1 Support

$ 75 /hour

Most suitable for simple end users issues regarding endpoint devices, accessories, or software. Billed in 15min increments.

Call center-rafiki

Tier 2 Support

$ 125 /hour

For more complex issues with servers and networks. An associate engineer will be helping you. Billed in 15min increments.

Business support-rafiki

Tier 3 Support

$ 200 /hour

For large or complex issue requiring the attention of a senior level engineer. Billed in hourly increments.

need a consultation?

Reach out to us and we’ll be in touch shortly for a free, no-obligation consultation.

Cyberspecter Cloud Solutions

Cyberspecter offers many different kind of cloud solutions. We will set up, manage and run your cloud tenant and instances for you.
Below is a list of our most supported cloud solutions.

Azure

Azure by Microsoft is one of the fastest growing cloud solution on the market. Let us help you get starting in the cloud with Azure by setting up an managing your tenant.

AWS

AWS by Amazon is a long standing pilar in the cloud solutions industry. Get started on your cloud journey by reaching out to us and getting you set up with Amazon AWS.

Google Cloud

Google Cloud is a good solution for companies that already may have a Google presence and want to continue down that route. Ask us if this is the right solution for you.

Linode

Linode is a nice alternative for people looking to save on cost and don't need the power of Windows OS. Linode offers Linux VMs, Object Storage and much more.

need a consultation?

Reach out to us and we’ll be in touch shortly for a free, no-obligation consultation.

Web Services

Web Hosting

We will host your web server for you on our private cPanel instances. Our packages add value to your service over other providers.

Development

We will develop your website for you using WordPress to tailor to your needs. Work with one of our designe

Reseller Management

Want to resell your own web hosting to customers? We can help set up and manage your own web hosting infrastructure.

Web Hosting Packages

Cyberspecter offers several packages for web hosting to suite your needs best. If none of the plans mentioned below fit your needs, please reach out to us and a our team will put together a custom package for you.

Hand coding-rafiki

Basic

$ 20 /month
  • 1 Website
  • Website Backups
  • 1 Hour of Development
Website setup-rafiki

Standard

$ 75 /month
  • 1 Website
  • Website Backups
  • 1 Hour of Development
Website Creator-rafiki

Premium

$ 200 /month
  • 1 Website
  • Website Backups
  • 1 Hour of Development

need a consultation?

Reach out to us and we’ll be in touch shortly for a free, no-obligation consultation.

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